Terms and conditions

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This website is property of Hivos. The website was made by Kentaa, a Kentaa B.V. product (www.kentaa.nl). Anyone who uses Hivos - for any purpose whatsoever - agrees to the terms and conditions set out below.

Hivos and Kentaa undertake to prevent defects of this website as far as possible and to remedy any defects as soon as possible. For the provision of its services, Kentaa relies on third parties, such as hosting and payment providers, and the interfaces (API) of social networks.

Hivos and Kentaa offer no warranty with regard to the funcioning and the service provision of this website and reserve the right to modify or expand the service. Hivos and Kentaa are not liable for direct or indirect damage of any kind resulting from the use of the website of any information provided on the website, including damage to or loss of data and damage to equipment or programmes.

Copyright

Hivos shall make its best effort to respect the rights to texts, photographs, illustrations, maps, other graphic material, (trade) names, brands, logos, and databases. The copyrights, brand rights, and/or other intellectual property rights to the protected material rest with the company that uses this material or right. In case photographs, illustrations, etc. are uploaded to Hivos by an action starter, participant, or project manager, that action starter, participant, or project manager guarantees that the copyrights or third parties to that material are respected. The action starter, participant, or project manager indemnifies Hivos against third party claims related to any violation of copyrights.

Transaction costs

Payment provider Mollie B.V. handles the transactions made through this website. Kentaa and Mollie B.V. charge transaction costs for transactions. Hivos and Kentaa are not liable for the services of Mollie B.V.. In case of a donation, someone may contribute to the transaction costs. The exact transaction costs depend on the donated sum and the payment method.

Third-party funds account Stichting Derdengelden Online Fondsenverwerving

Payments/donations on this website will be processed through the third-party funds account Stichting Derdengelden Online Fondsenverwerving, Dutch CoC 61828181. Stichting Derdengelden Online Fondsenverwerving collects all revenue via Mollie B.V. and deposits to Hivos.

Personal data

All data contained in the electronic correspondence with the website Hivos that identify a natural person ("personal data") shall be handled with the greatest care by Hivos and Kentaa. With regard to personal data, Hivos and Kentaa shall comply with the General Data Protection Regulation (“GDPR”), the Privacy Statement, and the Cookie Statement. Hivos shall always be the 'Controller', and Kentaa the 'Processor' within the meaning of article 4 paragraph f of the GDPR. Hivos and Kentaa have full access to your data. Your data shall not be shared with or made available to third parties, unless Hivos is obliged to do so under the law, a court order, or an official command. When you visit the website, start an action page, log into a social media profile or email address, or make a donation, your data are stored. Hivos and Kentaa and use your data to support or carry out your fund-raising action, registration of participation in events, processing of donations, and to inform you about activities and works, or to ask for your support. If you do not wish to receive information from Hivos, or if you want to object to the processing of your personal data, please contact us via: jaken@hivos.org. You can also opt out from receiving news letters and emailing by clicking the link you will find at the bottom of every email.

If it turns out that any person who leaves their personal data on the website Hivos is under 16, Hivos shall verify if these data were provided with a parent's or guardian's permission, as far as possible with the technical means available. If such permission is missing, Hivos shall not process the personal data.

Our Privacy Statement always applies to personal data processing. The Privacy Statement is available here.

Cookies

Cookies are an essential part of surfing the web. Cookies are small bits of information stored on your computer by your browser. Kentaa uses the information in cookies to recognize the visitor on their next visit, and to offer them personalized content, and to make it easier for the visitor. Cookies are also used to obtain statistical information. With regard to placing cookies, Hivos and Kentaa act in accordance with article 11.7 of the Telecomunication Act and the Cookie Statement.

Removing content

Hivos and Kentaa reserve the right to remove inappropriate or copyrighted information placed on the website by users, partly or completely, without prior notice and without being liable to pay any kind of damages.

Language

These Terms and Conditions were originally drawn up in the Dutch language and translated to the English and French language. In case of conflict between the French or English version of these Terms and Conditions and the Dutch version, the Dutch version shall prevail. All terms used in these Terms and Conditions shall be understood to be Dutch legal terms, and shall be interpreted in accordance with the GDPR.